Shipping Policy
Shipping Policy
Last Updated: October 19, 2026
Thank you for shopping at nueriaz.com.
We work with shipping and fulfillment partners to deliver your order safely and efficiently.
Order Processing
Orders are typically processed within:
1–3 business days
Processing time does not include weekends or public holidays.
During holidays, promotions, or periods of high order volume, processing may take longer.
Estimated Delivery Times
Estimated delivery times may vary depending on destination, carrier, customs procedures, and other factors.
Typical estimated delivery times are:
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United States: 7–15 business days
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Canada: 8–18 business days
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United Kingdom: 7–15 business days
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Australia: 8–18 business days
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European countries: 7–18 business days
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Other international destinations: 10–25 business days
These delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping fees are displayed at checkout before payment is completed.
If free shipping is available, applicable conditions will be displayed on the website or checkout page.
Tracking Information
When tracking is available, you will receive tracking information by email after your order has shipped.
Tracking information may take several business days to update after shipment.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error in your shipping information, please contact us as soon as possible:
Email: [Your Support Email]
We cannot guarantee that an address can be changed after an order has entered processing or has shipped.
Delayed Orders
Shipping delays may occasionally occur due to:
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Customs inspections
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Severe weather
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Carrier delays
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Holiday shipping volume
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Transportation disruptions
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Incorrect or incomplete address information
If your order appears significantly delayed, please contact our customer service team.
Lost Packages
If your tracking information shows no movement for an extended period or you believe your package has been lost, please contact us.
We will review the shipment and work with the carrier or fulfillment provider where appropriate.
Delivered but Not Received
If tracking shows your package as delivered but you cannot locate it, please:
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Check around your property and delivery location.
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Ask household members or neighbors.
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Contact the shipping carrier.
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Contact our customer service team if further assistance is needed.
Customs, Duties, and Taxes
International orders may be subject to import duties, customs fees, taxes, or other charges imposed by the destination country.
Unless otherwise stated at checkout, customers are responsible for applicable customs or import charges.
Contact Us
For shipping questions, please contact:
Website: https://nueriaz.com
Email: [Your Support Email]